What Training can offer me? Leadership Sustainable Leadership The 'vision' thing Building quality work relationships Inspiring and guiding individuals and groups Creating a motivational environment Coaching Staff: Developing others Understanding Organisational Culture Management and Supervision Management Styles Accountability Setting Objectives and Managing Priorities Managing Performance Delegation Customer Service Managing, Mediating and Motivating Continuous Improvement Managing Diversity Working In Teams High Performing Teams Creating Synergy in the Group Goals, Roles, Processes and Relationships Responsibility, Authority and       Accountability in Teams People Skills Interpersonal Communication Skills Conflict: Resolving disagreements:       misunderstandings Why is Feedback important:       Feedback and Feedforward Knowing and Understanding your staff Making better use of our "intelligences" Managing Media Managing Change and Transition Initiating and Managing Change that releases hidden talent and strengthens the organisation Managing Myself Developing Competency and Capacity Auditing one's strengths - accurate, reliable tools* Personal EffectivenessL Challenges and Opportunities Managing my Time: Reaching my Goals Building Networks and Instrumental Relationships *(MBTI incl) Managing the changing interface between people and systems

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